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Testimonials

Total Freight International place picture
Total Freight International
4.6
Based on 26 reviews
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Irina Ernestovna Appanah profile picture
Irina Ernestovna Appanah
8 months ago
We started our collaboration with TOTAL FREIGHT INTERNATIONAL since January 2025. We have booked already 4 air freights with them and should continue to use their service for our upcoming shipments. We are very satisfied with the service, quick response, supportive team which helps and find solutions despite of any hectic circumstances. I would like to thank Anas from Sales department for always being available so that we get prompt replies on any our queries, as well as Shameer from Operations department for his professionalism, dedication and great help provided while our flight was scheduled during Public Holidays time. We are happy to have a such a reliable freight forwarder for our shipments.
Paul Yates profile picture
Paul Yates
2 years ago
Overall very happy with the TFI team. They got our shipment from Germany to the UAE safely and kind of on time (no real fault of their own as customs is always awkward with drones). Only slight issue is communication could have been a little bit better. We will use them again though. Thank you TFI
Safar M profile picture
Safar M
2 years ago
Amazing experience. Highly appreciative of the team and their communication. Special thanks to Nithin for his efforts!
Arjun Singh profile picture
Arjun Singh
2 years ago
I recently used TFI's air freight service for an urgent shipment of my business (MDC Exporters Pvt Ltd) to the UAE, and I couldn't be more impressed. My shipment was held in UAE without getting clearance due to some inaccuracy in the papers. In this situation, I contacted multiple freight forwarders and TFI was the one who gave me with accurate solution. Their team was proactive, keeping me informed throughout the process, and they handled the clearance smoothly. I highly recommend them to anyone in need of a freight forwarding partner in Dubai.
Christelle Thyrion profile picture
Christelle Thyrion
2 years ago
Very effective!
Bushra Zaidi profile picture
Bushra Zaidi
4 years ago
Very practical & pleasant team. Highly recommend
Victoria E profile picture
Victoria E
4 years ago
Full 360 degree service for fulfillment, shipping and customs clearance. Great team and fantastic efficient work.
orders Christian Laurent profile picture
orders Christian Laurent
4 years ago
We have been working with TFI for over 4 years now and extremely happy with the service and support. All our local and internaL deliveries including fulfillment centre services are done by TFI.
Petar Milenkovic profile picture
Petar Milenkovic
4 years ago
Amazing service provided. Very professional and responsive! It was very easy to agree everything. Glad i found them! We're still using their services and we will continue. No 1. Freight company and Warehouse in Dubai! See you soon again
Maria Lucia profile picture
Maria Lucia
5 years ago
Worst service ever! they only take your money and after you are on your own! Don't bother to contact them or hire them... here is my story: I hire them and paid them to handle my shipment from Dubai to Mexico, they supposed to be experts in their business as they do evey day, for a month we were in contact and they never took the decency and the time to verify the requirements to send my personal belongings (used clothes, shoes, etc) from Dubai to Mexico. Now my shipment is been held in customs since 17th JUNE (12 days now) the team at TFI are totally washing their hands, they told me to contact now DHL directly to handle my shipment. To be honest what a waste of money and time with these guys!!!! DO NOT HIRE THEM, they will spoil all your plans and shipments for relocation.

They only take you money and after you are at your own.
For more testimonials, please visit our Google review page.

  • “Recently we had to send a consignment containing Corporate Gifts & Promotional items to our client in Djibouti, for their upcoming social event. Yes, plenty of Freight Forwarding Agencies exists in Dubai, but, none was willing to take on this challenge of expediting the shipment by air to ensure that both, our client in Djibouti as well as us, the vendor would be able to meet the stringment delivery deadlines.”

    Shabbir Khambata

    Managing Partner, Shikkmo

  • “TFI has been our go-to partner to handle our local operations in the UAE. The team behind TFI went to great lengths to tailor a custom solution for us. Not only did they take care of the import, fulfillment and fast last mile delivery UAE-wide, but they went beyond the scope by providing unpacking, assembly & customer calling services! Need delivery to KSA? TFI can do it.

    Wouter Gyssels

    Co-founder, Tropicc

  • “During our professional relationship with Total Freight, it has always been a pleasure to work with them. As usual, Total freight’s greatest assets are its employees. They are driven to provide world class service. Their attention to detail is commendable. They have always done a stellar job for us. Total freight has been managing our air freight from scratch to finish. “

    Eurofragance