About Us

About Us

Founded in 1991, Total Freight International (TFI) is one of the leading logistics solutions providers in Dubai, UAE. 

We started our journey as an international freight forwarder, specialising in land, sea, and air. Yet, in just a short period of time, we have rapidly grown into a digital-driven key player offering a host of services under one roof.

Our state-of-the-art 3PL warehouse facilities, spanning 70,000 sq ft., are strategically located in Dubai Logistics City. This enables us to cater to the needs of our local and international clients within a single-bonded free zone environment. 

TUV Certified Company Dubai UAE

ISO 9001:2015
ISO 45001: 2018

Leveraging 30+ years of operational excellence combined with award-winning logistics solutions and an extensive global network, we are the reason why the world is getting smaller. As Dubai is the trade gateway of the world, our ISO-certified  third party logistics centres link manufacturers, distributors, traders, retailers, and e-tailers to their local customers. We also transcend boundaries by connecting them within the Middle Eastern, African, Eastern European, Asian subcontinent, and CIS markets.

At the heart of our service are our valued customers and community whom we maintain a strong relationship with. Our in-house team of experts handles your logistics and supply chain with utmost care and attention to detail. We make this possible by designing, implementing, and managing bespoke solutions while maintaining high industry standards. Thus, you can focus on your core competencies while we take care of the rest.

As one of the most trusted logistics companies in Dubai with a strong commitment to service excellence, you can count on us to go the distance for you.

WHY CHOOSE US

360-degree services

We understand that it takes more than just freight forwarding and warehousing to deliver a complete customer experience. Your trust and satisfaction are important to us,

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Technology-enabled solutions

Integrating the most advanced technology in our service enables us to deliver fast and accurate solutions. We provide all the information you need at your fingertips

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First-class customised solutions

Every customer requires personalised logistics solutions tailored to their specific needs. Having partnered with various clients for over 30 years has enabled us to be

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air freight service uae

Extensive global network

One of our key strengths is our close-knit network of agents in 115 countries. These companies are all privately-run firms. Hence, you can ensure that your cargo

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Dedicated customer service

Our friendly and reliable customer service is your go-to team for quote requests and queries about your shipment. They promptly address, follow up, and take care of all

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A team that cares 24/7

We’re doers and natural problem-solvers. Since moving goods from point A to point B is a time-sensitive affair, our operations team is available 24/7 to get the job

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Mission

We aim to create a personal and meaningful experience for our partners by going the extra mile, surpassing expectations, and striving to set global industry standards through our international logistics services.

Vision

As a digital-focused company, we envision making the world smaller by bridging the gap between people, businesses, and communities through reliable and advanced logistics solutions.

Our Culture

People are the most valuable resource of our business. Taking pride in our employee-centric culture, we promote a professional environment for growth and excellence

Our leadership also fosters an avenue for team spirit, enabling us to carry out each task timely and efficiently. This empowers us to deliver a holistic customer experience built on trust and integrity. As a result, we are able to nurture clients, surpass their expectations, and build long-term relationships.

Our Values

Total Freight International is built on core guiding principles and philosophies, which serve as the backbone of what we do.

Integrity

Honesty and trust are the core foundations of a solid business relationship. We have lived by these values since the establishment of our organisation, enabling us to promote uncompromising loyalty between our clients and us.

Ingenuity

Innovation is the only way forward. As a digital-driven company, we keep ourselves abreast of the latest industry and technology trends to be the best in what we do.

Respect

Mutual respect is the bedrock of our solid workforce and clientele. It is also the core foundation of our long-standing relationship with the people we do business with.

Teamwork

We believe that teamwork makes the dream work. With collaborative effort and passion for excellent service, no distance is too far, and no task is too big when done together.

Consistency

Our love for what we do brings out the best in us. We are passionate about consistently solving our customers' logistical problems and challenges wherever they are in the world.

Facilitate & simplify

Things are not as complicated as they seem in the supply chain and logistics world. Our job is to make our customers' lives easier. This is our promise.

Meet our People

Saajin Salim

C.E.O

Coming from a family of successful serial entrepreneurs, Saajin has an innate entrepreneurial instinct and forward-thinking approach towards leadership.

 Leveraging these strengths, he has steered TFI into the right direction by gaining presence in key industries in the MEASA region. His role has also been instrumental in the development and expansion of the company's 3PL segment.

Saajin holds a double major in Supply Chain Management and Entrepreneurship from Indiana University's Kelly School of Business. He also served as the president of the Supply Chain and Operations Management Association from 2010 to 2011.

esmail salim

Message from the Founder & Chairman

My journey in logistics started in the UAE in 1976 when the country was about to celebrate its 5th birthday. Dubai was in its initial stages of development, and Mina Rashid was the main gateway seaport for goods in and out of the country. The container era was non-existent, and all shipments that arrived were breakbulk. The port’s warehouse and yard capacity were also limited to accommodate the huge influx of cargo volumes. Meanwhile, Dubai International Airport Cargo Division was just a few sheds with barely anything to call infrastructure.

However, the strong and pro-business approach of the rulers of Dubai has paved the way for the emirate’s evolution. From a barren desert, it is now one of the most sought-after logistics hubs connecting the East and the West.

The region’s decisive move towards economic diversification steered it away from oil and gas dependency. It also saw the vast business potential of the cargo logistics sector. This opportunity, along with my experience and confidence gained from working for multinational companies, has sent me strong vibes to build my own playing field. So, in 1991, I founded Total Freight International, which initially offered freight

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NETWORKS AND ASSOCIATIONS
NAFL Logo
IATA Dubai UAE
WF Logo
World Baggage Network Dubai UAE
AIG Freight Logo
FIATA Dubai UAE